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Comparing date and time in UCCX script

One of our clients has a IVR based bid system which allows callers to place bids for services over the phone. The IVR application validates the identity of the caller, …

Communications Manager

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Querying CUCM via AXL – sample Python script

* Update: I re-formated the code below at ~4pm EDT on 2/28/2018 so if you copied and pasted the code prior to that time, you may have encountered errors. Python …

Communications Manager ANI based call routing

Installing CA Signed Certs on CUCM

Contact Center

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Comparing date and time in UCCX script

One of our clients has a IVR based bid system which allows callers to place bids for services over the phone. The IVR application validates the identity of the caller, …

CCX Scripting Series – “Are you still there?”

CCX Scripting Series – Reactive Debugging

CCX Scripting Series – Validating a Script

Contact Center Express

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Comparing date and time in UCCX script

CCX Scripting Series – “Are you still there?”

CCX Scripting Series – Reactive Debugging

CCX Scripting Series – Validating a Script