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Contact Center Express / UCCX Scripting

Comparing date and time in UCCX script

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One of our clients has a IVR based bid system which allows callers to place bids for services over the phone. The IVR application validates the identity of the caller, …

Safe (mostly) IOS debug parameters

Querying CUCM via AXL & RisPort API – Config Discovery tool

Querying CUCM via AXL – sample Python script

Querying CUCM via AXL using Python scripts – Installing Python

Communications Manager

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AXL / Communications Manager / Python

Querying CUCM via AXL – sample Python script

- by IPT Admin

* Update: I re-formated the code below at ~4pm EDT on 2/28/2018 so if you copied and pasted the code prior to that time, you may have encountered errors. Python …

Querying CUCM via AXL using Python scripts – Installing Python

Communications Manager ANI based call routing

Rebooting CUCM servers, verifying system status and database replication

Installing CA Signed Certs on CUCM

InformaCast Speakers – Network Requirements

Contact Center

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Contact Center Express / UCCX Scripting

Comparing date and time in UCCX script

- by IPT Admin - Leave a Comment

One of our clients has a IVR based bid system which allows callers to place bids for services over the phone. The IVR application validates the identity of the caller, …

CCX Scripting Series – Are there agents Logged-In or Ready?

CCX Scripting Series – Triggering outbound calls from a webpage

CCX Scripting Series – “Are you still there?”

CCX Scripting Series – Reactive Debugging

CCX Scripting Series – Validating a Script

Contact Center Express

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Comparing date and time in UCCX script

CCX Scripting Series – Are there agents Logged-In or Ready?

CCX Scripting Series – Triggering outbound calls from a webpage

CCX Scripting Series – “Are you still there?”

CCX Scripting Series – Reactive Debugging

CCX Scripting Series – Validating a Script