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AXL / Communications Manager / Python

Querying CUCM via AXL – sample Python script

February 28, 2018March 22, 2018 - by IPT Admin

* Update: I re-formated the code below at ~4pm EDT on 2/28/2018 so if you copied and pasted the code prior to that time, you may have encountered errors. Python …

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AXL / Communications Manager / Python

Querying CUCM via AXL using Python scripts – Installing Python

February 22, 2018March 22, 2018 - by IPT Admin

I’ve been looking for a step-by-step process for installing and configuring Python to use with AXL requests on either of my laptops (MacOS and Windows), but haven’t had much success …

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Communications Manager / Slideshow

Communications Manager ANI based call routing

January 24, 2018January 24, 2018 - by IPT Admin

Over the years, I’m sure we’ve all had requests to perform ANI based inbound call routing on Cisco Communications Manager.  Prior to CUCM 8.x, this wasn’t possible within Communications Manager; …

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Communications Manager / Slideshow

Rebooting CUCM servers, verifying system status and database replication

November 3, 2017November 4, 2017 - by IPT Admin - Leave a Comment

To preempt potential fallout from UC server reboots, I’ll outline the process for rebooting the servers, as well as verifying services states and database replication between the Publisher and subscriber …

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Communications Manager / Slideshow

Installing CA Signed Certs on CUCM

December 8, 2016October 27, 2017 - by Admin User

Just a quick overview of the process for installing CA signed certs on CUCM. Certs can be signed for a public CA, which would essentially allow the certs to be …

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Communications Manager

InformaCast Speakers – Network Requirements

June 14, 2016 - by Admin User

Network requirements for InformaCast speakers: 10/100 Ethernet port with Power over Ethernet (802.3af), Class 2 or 3 (depending on speaker model). LED Signs require PoE+ (802.3at), Class 4. DHCP service …

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Communications Manager / IOS

Streaming Multicast MOH (Music On Hold)

May 19, 2015 - by Andrew

Music on hold – everyone takes for granted that their old digital PBX had a 3.5 mm Audio input jack for hooking up your mp3/music device for on hold music. …

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Communications Manager

Download Cisco IP Phone Config File from CUCM

August 6, 2014 - by Admin User

Many times I’ve been asked by TAC to provide the config file of an IP phone from the tftp server. The easiest way I’ve found to do this is from …

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Communications Manager / IOS

Callcentric VoIP with Cisco Unified Border Element (CUBE)

March 4, 2014 - by Andrew

  Callcentric.com offers cheap ITSP services – unfortunately they don’t list Cisco endpoints (other than ATA) as a supported user agent. Lucky for you (and Me) Its entirely possible to …

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Communications Manager / Slideshow

Viewing File Sizes on Cisco UC Servers

December 20, 2013 - by Admin User

If you need to view the file sizes on a Cisco UC filesystem (e.g. Communications Manager, or Contact Center Express), you can execute the following command: admin: file list tftp * …

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Latest Posts

Using MacOS built-in SFTP server

February 4, 2018February 4, 2018

Communications Manager ANI based call routing

January 24, 2018January 24, 2018

Rebooting CUCM servers, verifying system status and database replication

November 3, 2017November 4, 2017

Installing CA Signed Certs on CUCM

December 8, 2016October 27, 2017

CCX Scripting Series – Are there agents Logged-In or Ready?

May 19, 2015November 4, 2017

Useful Cisco Links

All of the links below are sourced from the Cisco Tools Catalog (found here).


Collab Solutions Analyzer
Bug Search Tool
Device Coverage Checker
Dialed Number Analyzer for CUBE
Product Upgrade Tool
Software Downloads
IOS Capture Config Generator
DSP Calculator

Cisco UC Virtualization Sizing

All of the links below are sourced from the Cisco UC on UCS Wiki Supported Applications page (found here).


CUCM Virtualization Specs
CUCXN Virtualization Specs
UCCX Virtualization Specs
CER Virtualization Specs
CUACA Virtualization Specs
IM&P Virtualization Specs

Generic Links

CNAM Database Lookup
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