Error Configuring SIP Server Group in SPOG
Recently had an issue working with a CCE engineer trying to configure a SIP server group in SPOG 12.5 for a couple of CUBE routers. Turns out SPOG requires the …
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Cisco CUBE Smart Licensing
Starting with IOS 16.10, Cisco requires Smart Licensing registration for Cisco CUBE. Failure to register the device with a Smart Licensing token will result in the evaluation period expiring and …
Read MoreSafe (mostly) IOS debug parameters
The configuration parameters below, in most situations, should allow for safe debugging of voice related issues on production routers. Debug output will be logged locally and can be retrieved with …
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Using MacOS built-in SFTP server
I love that I’m able to use my Macbook Pro to perform most tasks related to Cisco UC installs and upgrades these days. Whether it’s using Jabber for Mac, Firefox …
Read MoreCisco 4300 T1 controller configuration
controller t1 0/1/0 clock source line primary ! controller t1 0/1/1 clock source line secondary ! network-clock synchronization automatic network-clock input-source 1 controller T1 0/1/0 network-clock input-source 2 controller T1 …
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CCX Scripting Series – Reactive debug doesn’t trigger on new call
I ran into an issue recently where the reactive debugger in the UCCX script editor wouldn’t get triggered when listening for a new call. In my instance, the script path …
Read MoreWhich device is VMWare ESXi installed on?
I’ve needed to identify which drive array ESXi was installed on and wasn’t sure how to determine this. In vSphere, select the host you want to check, click Configuration >> …
Read MoreInformcast Text Alerts
Short Text ${calledDN} dialed from extension ${callingDN} ${phoneDescription} at ${time}. Long Text: Date: ${date} Time: ${time} ${phoneDescription} Device Name: ${callingPhone} Directory Number: ${callingDN} Dialed Number: ${calledDN} Call ID: ${callID} Authentication …
Read MoreEHS Extension Cables for use with 794X – 796X phones
The EHS cable is used with a supported wireless headset to allow wireless answering funcitonality (with your Cisco Phone). If your phone has a sidecar the factory EHS cable will …
Read MoreMUST-HAVE UC Migration utilities
From time to time, we’re asked to upgrade UC applications with little to no impact to production operations. We can accomplish this by upgrading the UC apps on an isolated …
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