Unity Connection Mailbox Quotas
Unity Connection calculates mailbox quotas in terms of disk usage as opposed to storage/recording time. In terms of disk space, a g.711 message consume approximately 480K of disk space. Here’s …
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Cisco UC on UCS Info
Just a few reminders and direct links to the Cisco UC on UCS doc wiki. Disable LRO on VMWare 4.x Team the NICs and route by IP hash Set virtual …
Read MoreGenerating CCITT u-Law prompt files for UCCx from a Mac
Using the ‘say’ command, you can utilize the MAC OS built in text-to-speech engine to create a prompt file suitable for uploading directly to UCCx. I have started using this …
Read MoreSample jabber-config.xml file
The file below will enable EDI, which utilizes Active Directory for directory services. The file also disables the ‘Phone Options’ sidebar option in Jabber and tells Jabber to use the …
Read MoreConverting prompt files for UCCx
Cisco Contact Center Express (CCX) server has very strict requirements for audio prompt format. Unlike Communications Manager, which converts prompts automatically during upload, you must convert prompt files to the …
Read MoreUse Mac Terminal app for Cisco console access
Rather than buy a costly terminal emulator application such as ZOC or SecureCRT for basic console access to Cisco devices, you can use the built-in Terminal application to access Cisco …
Read MoreChange calling number over SIP trunk
Many SIP trunk providers will require you to send outbound caller-id as a number within the range of DID numbers assigned to your trunk; however, a few providers will allow …
Read MoreAdding static routes to Mac OS X
I quite often encounter situations where I am restricted from accessing the internet via wired connections, but also have access to a guest wireless network for internet access. In situations …
Read MoreDownloading MOH files from UCM 5/6/7/8+
With the current versions of Communications Manager systems being linux appliances, admins no longer have direct access to the filesystem to copy files such as background images or music on …
Read MoreCisco UC 8.5 Support Documentation
Here’s a list of links to the support home pages for various Cisco UC 8.5 applications:
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