Though there are no specific requirements relating to certificate providers, using certificates signed by a public certificate authority (CA), though costly, will be less intrusive to users. Certain public certificate …
Read MoreI’ve recently implemented Jabber Mobile and Remote Access in three different environments, each requiring a different deployment model. Any scenario in which the Expressway E server has a single LAN …
Read MoreWhen using dual network interfaces on an Expressway server, the default gateway must be set to the firewall address. The drawback of this is internal traffic gets routed toward the …
Read MoreWhile Cisco Jabber does have an option in the Help menu to check for available updates, it’s not exactly an automatic update. With somewhat limited user interaction, users can check …
Read MoreMany times I’ve been asked by TAC to provide the config file of an IP phone from the tftp server. The easiest way I’ve found to do this is from …
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Here’s an example of providing a mechanism to allow CCX agents to trigger an outbound call from a webpage. Copy the following code to cb.asp file on your IIS server: …
Read MoreIf you only have two network adapters in your server, you will likely want to utilize a port-channel trunk between your switch and server. This allows you trunk your VMWare …
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This guide covers database configuration of the UCCX server only. The scripting side will be covered in a follow-up tutorial. Contact Center Express Premium supports direct integration to off box …
Read MoreFrom time to time, we’re asked to upgrade UC applications with little to no impact to production operations. We can accomplish this by upgrading the UC apps on an isolated …
Read Moreto stop ntp: sudo killall -9 ntpd to start ntp: sudo ntpd verify status of ntp: sudo ntpq -p
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