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Author: Admin User

Collab Edge / Jabber

Collab Edge for Jabber MRA – Certificates

December 29, 2014 - by Admin User - Leave a Comment

Though there are no specific requirements relating to certificate providers, using certificates signed by a public certificate authority (CA), though costly, will be less intrusive to users. Certain public certificate …

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Collab Edge / Jabber

Collab Edge for Jabber MRA – NAT Reflection

December 29, 2014 - by Admin User - Leave a Comment

I’ve recently implemented Jabber Mobile and Remote Access in three different environments, each requiring a different deployment model. Any scenario in which the Expressway E server has a single LAN …

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Collab Edge / Jabber

Collab Edge for Jabber MRA – Static routes for Expressway

December 7, 2014 - by Admin User

When using dual network interfaces on an Expressway server, the default gateway must be set to the firewall address. The drawback of this is internal traffic gets routed toward the …

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Collab Edge / Jabber

Cisco Jabber semi-auto update capability

October 10, 2014 - by Admin User

While Cisco Jabber does have an option in the Help menu to check for available updates, it’s not exactly an automatic update. With somewhat limited user interaction, users can check …

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Communications Manager

Download Cisco IP Phone Config File from CUCM

August 6, 2014 - by Admin User

Many times I’ve been asked by TAC to provide the config file of an IP phone from the tftp server. The easiest way I’ve found to do this is from …

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Contact Center Express / UCCX Scripting

CCX Scripting Series – Triggering outbound calls from a webpage

April 28, 2014January 14, 2018 - by Admin User

Here’s an example of providing a mechanism to allow CCX agents to trigger an outbound call from a webpage. Copy the following code to cb.asp file on your IIS server: …

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VMWare

Configuring a Cisco switch to provide network redundancy for VMware

April 24, 2014 - by Admin User

If you only have two network adapters in your server, you will likely want to utilize a port-channel trunk  between your switch and server.  This allows you trunk your VMWare …

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Contact Center Express / Slideshow

CCX 8.x/9.x Integration with SQL Database

April 24, 2014January 14, 2018 - by Admin User

This guide covers database configuration of the UCCX server only.  The scripting side will be covered in a follow-up tutorial. Contact Center Express Premium supports direct integration to off box …

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Uncategorized

MUST-HAVE UC Migration utilities

April 22, 2014 - by Admin User

From time to time, we’re asked to upgrade UC applications with little to no impact to production operations. We can accomplish this by upgrading the UC apps on an isolated …

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Uncategorized

NTP for Mac

April 21, 2014 - by Admin User

to stop ntp: sudo killall -9 ntpd to start ntp: sudo ntpd verify status of ntp: sudo ntpq -p

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Posts navigation

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Latest Posts

Using MacOS built-in SFTP server

February 4, 2018February 4, 2018

Communications Manager ANI based call routing

January 24, 2018January 24, 2018

Rebooting CUCM servers, verifying system status and database replication

November 3, 2017November 4, 2017

Installing CA Signed Certs on CUCM

December 8, 2016October 27, 2017

CCX Scripting Series – Are there agents Logged-In or Ready?

May 19, 2015November 4, 2017

Useful Cisco Links

All of the links below are sourced from the Cisco Tools Catalog (found here).


Collab Solutions Analyzer
Bug Search Tool
Device Coverage Checker
Dialed Number Analyzer for CUBE
Product Upgrade Tool
Software Downloads
IOS Capture Config Generator
DSP Calculator

Cisco UC Virtualization Sizing

All of the links below are sourced from the Cisco UC on UCS Wiki Supported Applications page (found here).


CUCM Virtualization Specs
CUCXN Virtualization Specs
UCCX Virtualization Specs
CER Virtualization Specs
CUACA Virtualization Specs
IM&P Virtualization Specs

Generic Links

CNAM Database Lookup
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